Franking machines are a vital tool for businesses of all sizes, offering a cost-effective and efficient method of managing large volumes of mail. The Royal Mail has authorised several UK suppliers to provide these machines, ensuring that they meet their stringent requirements.
Here, we will review the top 12 authorised UK franking machine suppliers, offering insights into their services, pricing, and customer support.
Best franking machine suppliers
Certainly! Here’s the information about the Top 12 Royal Mail authorised UK franking machine suppliers in tabular form:
Cutting edge payroll software
- Powerful and easy to use
- HMRC & RTI compliant
- Used by payroll pros
The CRM platform to grow your business
- Great for entrepreneurs
- Powerful data analytics
- Manage sales and data
Powerful web builder and advanced business tools
- Great for startups
- Powerful web page builder
- E-commerce available
Supercharged content planning
- Great for marketing
- Better than lists or sheets
- Manage social media
Create a new website in 10 minutes. Easy.
- Launch your website fast
- Powerful data intuitive
- No coding skills needed
| Rank | Supplier | Website | Phone Number |
|---|---|---|---|
| 1 | Pitney Bowes | www.pitneybowes.com | 0844 499 2992 |
| 2 | Neopost (now Quadient) | www.quadient.com | 020 8502 8487 |
| 3 | Frama | www.frama.co.uk | 01992 45 11 25 |
| 4 | Francotyp-Postalia (FP Mailing) | www.fpmailing.co.uk | 0808 522 3563 |
| 5 | Mailcoms | www.mailcoms.co.uk | 01543 572 776 |
| 6 | Twofold Ltd | www.twofold.co.uk | 0118 951 9800 |
| 7 | European Postal Systems Ltd (EPS) | www.europeanpostalsystems.co.uk | 0118 982 0988 |
| 8 | Totalpost | www.totalpost.com | 01434 422600 |
| 9 | The Mailing Room | www.themailingroom.com | 0800 019 2033 |
| 10 | Nationwide Franking Sense | www.nationwidefrankingsense.co.uk | 01204 30 30 15 |
| 11 | Ashcroft Mailing Solutions | www.ashcroftmailing.co.uk | 01789 768 730 |
| 12 | AMS Mailing Systems | www.amsmailingsystems.co.uk | 01992 460111 |
This table offers a quick reference to the leading franking machine suppliers in the UK, allowing businesses to easily access their websites and contact information.
Pitney Bowes
Products and services
Pitney Bowes is one of the leading global suppliers of franking machines. Their offerings range from small-volume solutions to high-volume automated systems.
Customer feedback
Known for reliability and excellent customer support, Pitney Bowes continues to be a popular choice among UK businesses.
- Website: www.pitneybowes.com
- Phone Number: 0844 499 2992
Neopost (now Quadient)
Products and services
Quadient, formerly known as Neopost, offers a wide array of franking machines tailored to various business needs.
Customer feedback
Customers often praise their intuitive design and user-friendly interface, making them an excellent option for businesses of all sizes.
- Website: www.quadient.com
- Phone Number: 020 8502 8487
Frama
Products and services
Frama‘s range of franking machines includes modern, touch-screen models, providing a seamless and efficient mailing process.
Customer feedback
Known for innovative features and dependable performance, Frama maintains a strong presence in the market.
- Website: www.frama.co.uk
- Phone Number: 01992 45 11 25
Francotyp-Postalia (FP Mailing)
Products and services
With a history dating back over 90 years, FP offers an extensive range of franking machines suitable for different mailing volumes.
Customer feedback
Users appreciate their long-standing reputation for quality and consistency in their products.
- Website: www.fpmailing.co.uk
- Phone Number: 0808 522 3563
Mailcoms
Products and services
Mailcoms provides cost-effective and environmentally friendly solutions for businesses looking to optimise their mailing process.
Customer feedback
Their focus on sustainability and budget-friendly options has made them a favourite among eco-conscious businesses.
- Website: www.mailcoms.co.uk
- Phone Number: 01543 572 776
Twofold Ltd
Products and services
Twofold offers a broad selection of franking machines, from basic models to advanced systems integrated with mailroom equipment.
Customer feedback
With responsive customer service and bespoke solutions, Twofold has garnered praise for flexibility and innovation.
- Website: www.twofold.co.uk
- Phone Number: 0118 951 9800
European Postal Systems Ltd (EPS)
Products and services
EPS is dedicated to supplying quality and user-friendly franking machines with a range of accessories.
Customer feedback
Their commitment to customer care and after-sale support has cemented their reputation as a reliable supplier.
- Website: www.europeanpostalsystems.co.uk
- Phone Number: 0118 982 0988
Totalpost
Products and services
Totalpost is a prominent supplier with a variety of franking machines that can fit different business needs.
Customer feedback
Clients frequently highlight their competitive pricing and high standard of customer support.
- Website: www.totalpost.com
- Phone Number: 01434 422600
The Mailing Room
Products and services
Offering an extensive selection of franking machines, The Mailing Room focuses on tailored solutions for every business.
Customer feedback
Their commitment to understanding individual business needs is often highlighted in customer reviews.
- Website: www.themailingroom.com
- Phone Number: 0800 019 2033
Nationwide Franking Sense
Products and services
Specialising in both new and refurbished machines, Nationwide Franking Sense offers options for all budgets.
Customer feedback
Their flexible leasing options and robust customer support have made them a strong choice for many businesses.
- Website: www.nationwidefrankingsense.co.uk
- Phone Number: 01204 30 30 15
Ashcroft Mailing Solutions
Products and services
Ashcroft focuses on providing franking machines that deliver efficiency without compromising on quality.
Customer feedback
Known for friendly customer service and reliable products, Ashcroft continues to be a favoured supplier.
- Website: www.ashcroftmailing.co.uk
- Phone Number: 01789 768 730
AMS Mailing Systems
Products and services
AMS offers an array of modern franking machines with digital integration for streamlined mail processing.
Customer feedback
Their forward-thinking approach to technology makes them a go-to choice for businesses seeking modern mailing solutions.
- Website: www.amsmailingsystems.co.uk
- Phone Number: 01992 460111
What makes a good franking machine supplier?
Choosing a franking machine supplier is not merely about selecting a product; it’s about forming a partnership with a provider that aligns with your business needs. Here’s what you should consider:
Quality products
Good suppliers offer high-quality, reliable franking machines that cater to various mail volumes and are certified by Royal Mail. Consider machines that are user-friendly and offer features that match your specific requirements.
Excellent customer support
Look for suppliers who provide robust customer support through multiple channels. Whether it’s technical support or general queries, timely assistance can make all the difference in your mailing process.
Flexible pricing
Depending on your budget and needs, a good supplier should provide various pricing options, including leasing or outright purchase, along with comprehensive maintenance packages.
Reputation
Review customer testimonials and ask for references to gauge the supplier’s reputation. Companies with a positive track record are likely to offer consistent quality and support.
Sustainability
Consider suppliers that are committed to sustainability, offering energy-efficient machines and recycling programmes for consumables.
How to choose the right franking machine supplier
- Assess your needs: Determine your mailing volume, preferred features, and budget.
- Compare options: Use the above criteria to compare different suppliers from the Royal Mail authorised list.
- Ask for demos: If possible, ask for product demonstrations to get a hands-on experience of the machine’s functionality.
- Consider after-sales service: Look into the supplier’s maintenance and support offerings, ensuring they provide adequate after-sales service.
- Consult with peers: Sometimes, the best insights come from peers in your industry who have experience with the suppliers you are considering.
- Negotiate terms: Don’t hesitate to negotiate the terms that suit your business, including pricing and maintenance agreements.
- Think long-term: Your relationship with the supplier is likely to be long-term, so consider factors like upgrade options and ongoing support.
By taking these factors into account, you can find a franking machine supplier that not only delivers a quality product but becomes a reliable partner in your business’s growth.
Remember, the right supplier will align their services with your business goals, providing a tailored solution that enhances your mailing process efficiency and cost-effectiveness.
Conclusion
Selecting the right franking machine supplier can make a significant difference in your business’s mail handling efficiency and cost-effectiveness.
By choosing from the Royal Mail’s authorised UK franking machine suppliers, you can be assured of quality and compliance. Whether prioritising innovation, customer service, or sustainability, this list provides a comprehensive guide to make an informed choice based on your unique business needs.