MyPOS vs Zettle explained – Payment processing comparison

Updated on 25 April 2024

As the world becomes increasingly digital, businesses must adapt to new ways of accepting payments. Traditional methods like cash or cheques are gradually making way for digital transactions. Two of the significant players in the digital payment processing industry are MyPOS vs Zettle (formerly known as iZettle). Both provide robust solutions, but how do they compare?

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In this article, we’ll dissect both payment processing systems, providing a comprehensive comparison to help UK businesses make an informed decision.

MyPOS vs Zettle

Cost of Card ReaderVaries per modelOne-off cost, typically cheaper
Transaction Fee (card-present)Varies (dependent on card type)Flat rate
Transaction Fee (card-not-present)Varies (dependent on card type)Flat rate
Monthly FeesNoNo
Setup FeesNoNo
POS Hardware OptionsWide range (countertop, mobile)One type (mobile card reader)
SoftwareRobust suite, with online payment and e-commerce platformUser-friendly, simple interface
Integration with E-commerce PlatformsYesYes (greater range)
Integration with PayPalNoYes
Multi-Currency SupportYes (over 150 currencies)Limited
Settlement of FundsImmediate1-2 business days
24/7 Customer SupportYesYes
MyPOS vs Zettle

This table provides a simplified comparison, and it’s advisable to look at the detailed pricing and feature lists of both companies to get a comprehensive understanding of what they offer. Keep in mind that fees may vary depending on specific business needs and transaction volumes. Always reach out to the providers for the most accurate and up-to-date information.

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MyPOS – An overview

Headquartered in London, MyPOS offers an integrated payment solution that enables businesses to accept payments from multiple sources. Its system is designed to facilitate transactions via debit or credit cards, online banking, mobile payments, and more.

In addition, MyPOS offers a suite of POS terminals, online payments integrations, mobile card readers, and an e-commerce platform to support a wide range of business needs.

Key features of MyPOS

  • POS devices: MyPOS offers a range of point of sale (POS) devices, including traditional countertop devices and compact mobile devices for on-the-go transactions.
  • Online payments: Businesses can integrate MyPOS payment gateway into their websites or e-commerce platforms, allowing them to accept payments securely online.
  • MyPOS account and card: Upon registering with MyPOS, businesses are given an online account with an accompanying prepaid business card. This allows immediate access to accepted funds.
  • Multi-currency support: MyPOS accepts payments in over 150 currencies, making it an excellent choice for businesses that operate globally.

Zettle – An overview

Originally from Sweden, Zettle is a mobile payment company owned by PayPal. It offers user-friendly, straightforward solutions aimed at small to medium-sized businesses. Zettle’s primary product is a small, portable card machine that works in conjunction with a smartphone or tablet app, allowing businesses to accept card payments anywhere.

Key features of Zettle

  • Zettle Reader and Dock: Zettle provides a small, sleek, and portable card reader. This reader pairs with a smartphone or tablet, enabling businesses to accept card payments anywhere.
  • PayPal integration: Being part of the PayPal group, Zettle seamlessly integrates with PayPal’s services. This gives businesses the added ability to manage their transactions and monitor their sales effectively.
  • Zettle Go app: The app is an integral part of the Zettle ecosystem, transforming a smartphone or tablet into a complete POS system.
  • E-commerce integration: Zettle offers compatibility with several e-commerce platforms, including Shopify and WooCommerce, facilitating online transactions.

Comparing MyPOS vs Zettle

When it comes to choosing between MyPOS and Zettle, the decision boils down to your specific business needs. We will now compare both platforms across several key factors.

Costs and fees

MyPOS uses a price-per-transaction model, with no monthly or setup fees. The transaction fees depend on the type of transaction (card-present or card-not-present) and the customer’s card (domestic or international).

Zettle also has a straightforward pricing model with no monthly fees. It charges a fixed percentage per transaction, regardless of the card type or country of issue.

Both companies offer their card readers at a one-time cost, with Zettle’s being slightly cheaper.

POS hardware

While both companies offer mobile card readers, MyPOS provides a more extensive range of POS devices, including traditional countertop terminals and mobile devices. In contrast, Zettle only offers a single type of mobile card reader.

Software and integrations

Zettle’s strength lies in its software simplicity and integration with PayPal. It provides a user-friendly interface and straightforward reporting and inventory management features. On the other hand, MyPOS offers a more robust software suite with online payment integration and an e-commerce platform.

Both systems integrate with various third-party software, but Zettle has a slight edge with its integration with a broader range of e-commerce platforms.

Settlement of funds

One significant advantage of MyPOS over Zettle is the immediate settlement of funds. With MyPOS, businesses can access their money instantly after a transaction. Zettle, however, typically requires 1-2 business days for fund settlement, which might not suit businesses needing immediate cash flow.

Conclusion – Which should you choose?

Ultimately, the decision between MyPOS and Zettle comes down to your business’s specific needs.

If you require a wider range of POS devices, handle multiple currencies, or need immediate access to your funds, MyPOS could be the best choice.

On the other hand, if you prioritise simple, user-friendly software, lower upfront costs, and have a strong lean towards e-commerce, Zettle might be more suitable.

Both platforms offer secure, reliable payment processing solutions, and both have their strengths and weaknesses. Consider your business’s unique needs and future plans before making your decision.

FAQ – MyPOS vs Zettle

What types of businesses can use MyPOS and Zettle?

Both MyPOS and Zettle are suitable for a wide range of business types, from retail stores and restaurants to service providers and e-commerce businesses.

How quickly can I access my funds with MyPOS and Zettle?

With MyPOS, you can access your funds immediately after the transaction. However, with Zettle, the fund settlement typically takes 1-2 business days.

Can I accept foreign card payments with MyPOS and Zettle?

Yes, both MyPOS and Zettle can accept foreign card payments. MyPOS supports over 150 currencies, while Zettle’s multi-currency support is more limited.

Are MyPOS and Zettle compliant with data security standards?

Yes, both MyPOS and Zettle comply with the Payment Card Industry Data Security Standard (PCI DSS), ensuring secure processing, storage, and transmission of cardholder data.

Can I integrate MyPOS and Zettle with my existing e-commerce platform?

Yes, both MyPOS and Zettle offer integrations with popular e-commerce platforms. However, Zettle has a broader range of integrations compared to MyPOS.

Do MyPOS and Zettle require long-term contracts?

No, both MyPOS and Zettle operate without the need for long-term contracts or commitments. They use a pay-as-you-go pricing structure.

What POS hardware options do MyPOS and Zettle offer?

MyPOS offers a range of POS hardware options, including countertop and mobile devices. Zettle primarily offers a mobile card reader that works with a smartphone or tablet.

Do MyPOS and Zettle have monthly or setup fees?

No, neither MyPOS nor Zettle charges monthly or setup fees. They charge per-transaction fees instead.

How user-friendly are MyPOS and Zettle for small business owners with no tech background?

Both MyPOS and Zettle are designed with user-friendliness in mind. Zettle, in particular, is praised for its simple and intuitive interface.

Can I use MyPOS and Zettle for mobile or pop-up businesses?

Yes, both MyPOS and Zettle offer portable card readers that are ideal for mobile businesses or pop-up shops.

Do MyPOS and Zettle offer customer support?

Yes, both MyPOS and Zettle offer customer support. You can reach out to them via phone or email.

Can I accept contactless payments with MyPOS and Zettle?

Yes, both MyPOS and Zettle’s card readers support contactless payments, including Apple Pay and Google Pay.

What transaction fees do MyPOS and Zettle charge?

MyPOS transaction fees vary depending on the card type and whether the card is present or not during the transaction. Zettle charges a flat percentage per transaction.

Do MyPOS and Zettle offer digital receipts?

Yes, both MyPOS and Zettle allow businesses to send digital receipts to customers via email or SMS.

Can I manage inventory with MyPOS and Zettle?

While both platforms allow for basic product management, Zettle has an edge with its more comprehensive inventory management system.

Do MyPOS and Zettle offer integrations with accounting software?

Yes, both MyPOS and Zettle can integrate with popular accounting software, making it easier to manage your business finances.

Can I set up multiple user accounts with MyPOS and Zettle?

Yes, both MyPOS and Zettle allow businesses to set up multiple user accounts, each with its own set of permissions.

Do MyPOS and Zettle offer offline mode?

Zettle has an offline mode that allows you to take payments even without an internet connection. MyPOS devices require an internet connection to function.

Can MyPOS and Zettle handle refunds?

Yes, both MyPOS and Zettle offer simple and straightforward processes for handling customer refunds.

What are the major differences between MyPOS and Zettle?

The major differences lie in the fee structure, POS hardware options, software capabilities, and settlement times. MyPOS provides immediate settlement and a wider range of POS devices, while Zettle offers simpler software and a broader range of e-commerce integrations.

Reviewed by , Managing Director

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